PRIVACY POLICIES

At PRAYAA, we are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines how we collect, store, use, and share your data. By using our services or providing your information, you agree to the terms of this policy.

  • Type of Data Collected:
  • When you make a purchase or sign up for an account, we may collect personal information, including but not limited to your name, contact details (email address, phone number), shipping and billing address, and payment details.
  • Purpose of Data Collection:
  • We collect your personal data for various purposes, including order processing, payment verification, shipping, and delivery of products to your preferred address.
  • With your consent, we may use your email address to send you order updates, promotional offers, and marketing communications related to our products and services. You can opt-out of marketing emails at any time.
  • Data Storage and Security:
  • Your personal data is stored on secure servers, protected by industry-standard security measures to prevent unauthorised access, disclosure, or misuse.
  • Sharing with Third Parties:
  • We may share certain data with trusted third-party service providers to facilitate order fulfilment, payment processing, and shipping. These parties are obligated to keep your information confidential and use it solely for the specified purposes.
  • We do not sell, rent, or trade your personal data to third parties for their marketing purposes.
  • Customer Data Rights:
  • You have the right to access and review the personal information we hold about you. You may request a copy of this data by contacting our customer support team.
  • If you believe any of your information is inaccurate or incomplete, you can request corrections or updates.
  • You have the right to request the deletion of your personal data from our records. However, certain data may be retained for legal or legitimate business reasons.
  • Consent and Withdrawal:
  • By providing your personal data, you consent to the collection, processing, and use of your information as described in this policy.
  • You can withdraw your consent for specific data processing activities, such as marketing communications, at any time by updating your communication preferences or contacting us directly.
  • Cookies and Tracking:
  • We may use cookies and similar tracking technologies on our website to enhance your browsing experience and analyse website traffic. You can manage cookie preferences through your browser settings.

Please note that this Privacy Policy may be updated from time to time to reflect changes in our practices or applicable laws. We encourage you to review this policy regularly for any updates.

If you have any questions or concerns regarding your privacy or data, please don't hesitate to contact our team at support@prayaa.in.

Your trust and confidence in our brand are of utmost importance to us.