SHIPPING POLICIES

Thank you for shopping with PRAYAA. We want to ensure a smooth and delightful shopping experience for you. This Shipping and Delivery Policy outlines our process for shipping and delivery, including estimated delivery times, shipping costs, and international shipping information.

  • Shipping and Delivery Process:
  • Once you place an order, our team will process it promptly. Orders are typically dispatched within 2 business days after payment confirmation.
  • We offer standard shipping, and the estimated delivery time is usually between 5 to 7 business days for domestic orders. Please note that delivery times may vary based on your location and the shipping carrier's services.
  • Shipping Costs, Taxes, and Additional Fees:
  • Shipping costs are calculated based on the weight, size, and destination of your order.
  • During the checkout process, you will be informed of the applicable shipping charges before finalising your purchase.
  • Please note that additional taxes, customs duties, or import fees may apply for international orders. These fees are the responsibility of the recipient and are determined by the destination country's customs regulations.
  • International Shipping:
  • We offer international shipping to select countries. International delivery times may vary based on the destination and customs processing times.
  • For international orders, please be aware of any import restrictions or regulations in your country that may affect the delivery of your order.
  • Order Tracking:
  • Once your order is shipped, you will receive a tracking number via email or SMS (if provided) to monitor the status of your shipment.
  • You can track your package using the provided tracking number on our website or the shipping carrier's website.
  • Delays and Exceptions:
  • While we make every effort to deliver your order on time, there might be occasional delays due to unforeseen circumstances or carrier disruptions. We appreciate your understanding and patience in such situations.
  • Order Status and Support:
  • If you have any questions or concerns about your order, our customer support team is here to assist you. You can reach out to us at support@prayaa.in for any inquiries regarding shipping and delivery.

 

Please ensure that your shipping address and contact details are accurate during checkout to avoid any delivery issues. We cannot be held responsible for delays or delivery failures caused by inaccurate or incomplete shipping information.